Privacy Policy & Terms of Service

   Privacy Policy

  • AI Architects (“AI Architects”, “we”, “our”, “us”) values and respects the privacy of our clients, customers, and visitors. This Privacy Policy explains how we collect, use, store, and share your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

    By using our website [www.aiarchitects.com.au] (the “Website”) or our services, you agree to this Privacy Policy.

    We may update this Privacy Policy from time to time, and any changes will be posted on our Website with an updated “Last Updated” date.

    1. Information We Collect

    We may collect personal information about you in several ways:

    Information you provide to us

    • Name, email, phone number, and address;

    • Business name and contact details;

    • Payment details (processed securely through third-party providers);

    • Information provided when you register, purchase, or engage with us;

    • Customer service interactions, feedback, and survey responses.

    Information we collect automatically

    • Device and technical information (IP address, browser type, operating system);

    • Website usage data (pages visited, time spent, referring URLs);

    • Cookies and tracking data (see Section 6).

    Sensitive Information

    We generally do not collect sensitive information (such as health or biometric data). If required, it will only be collected with your consent or as permitted by law.


    2. How We Use Your Information

    We use your personal information to:

    • Provide and improve our services;

    • Process payments and manage customer accounts;

    • Respond to enquiries and provide customer support;

    • Send relevant updates, marketing, and promotional material (you may opt-out at any time);

    • Conduct analytics and business research;

    • Ensure Website security and prevent fraud;

    • Comply with legal obligations.

    We do not make decisions based solely on automated processing or profiling.


    3. Sharing Your Information

    We may share your information with:

    • Service providers (IT, hosting, payment processors, marketing platforms);

    • Business partners who help us deliver services;

    • Professional advisors (lawyers, accountants, auditors) where required;

    • Regulators or law enforcement if required by law;

    • In the event of a business sale or restructure, with the acquiring entity (subject to confidentiality).

    We do not sell your personal information to third parties.


    4. Cookies & Tracking Technologies

    We use cookies and similar technologies to improve your experience, track Website usage, and deliver relevant advertising. You can manage cookie settings in your browser. Disabling cookies may affect functionality.


    5. Data Security

    We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access or disclosure. However, no method of online transmission is completely secure, and you provide information at your own risk.


    6. Your Privacy Rights

    Under Australian privacy law, you have the right to:

    • Request access to the personal information we hold about you;

    • Request correction of your personal information if it is inaccurate, incomplete, or outdated;

    • Opt-out of direct marketing communications at any time;

    • Make a complaint if you believe we have breached the Australian Privacy Principles.

    We will respond to access or correction requests within a reasonable timeframe.


    7. Retention of Information

    We retain personal information only for as long as necessary to provide services, comply with legal obligations, or resolve disputes. When no longer required, information will be securely destroyed or de-identified.


    8. Policy for Children

    Our Website and services are not directed at individuals under 18 years of age. We do not knowingly collect personal information from children.


    9. Contact Us

    If you have questions about this Privacy Policy, wish to access or correct your information, or lodge a privacy complaint, please contact us:

    AI Architects
    📧 Email: sales@aiarchitects.com.au
    📍 Address: Perth, Western Australia

    If you are not satisfied with our response to a privacy complaint, you may contact the Office of the Australian Information Commissioner (OAIC):
    www.oaic.gov.au

    AI Architects – Terms of Business

  1. Commencement & Term
    This Agreement comes into effect on the date of Client onboarding (the “Effective Date”) and will remain in place for twelve (12) months unless otherwise terminated in accordance with these Terms.

  2. Scope of Services
    These Terms govern the AI Architects services provided to the Client, including consulting, coaching, and access to resources, platforms, and tools as outlined at the time of onboarding.

  3. Binding Agreement
    This is a legally binding agreement. Both parties must comply with the terms set out herein. Failure to do so may result in appropriate legal remedies being sought.

  4. Services Provided
    AI Architects will provide the Client with access to:

    • Course content and training material;

    • Online community and peer support forums;

    • Group coaching and advisory calls;

    • AI Architect technology stacks and tools;

    • An onboarding session with an AI Architect systems expert.

  5. Client Representations
    The Client warrants that:
    (a) they have the authority to enter into this Agreement;
    (b) entering into this Agreement does not breach any other agreement;
    (c) all information provided is true and accurate;
    (d) they will use the services in good faith and with reasonable effort; and
    (e) they will comply with all applicable Australian laws.

  6. Fees & Payment
    6.1. Fees are as agreed at the point of sale, charged in Australian Dollars (AUD).
    6.2. Except where required under Australian Consumer Law, AI Architect maintains a no-refund policy due to the digital nature of the services.
    6.3. Any promotional or conditional guarantees will only apply where explicitly stated in writing at the time of sale.

  7. Confidentiality
    Both parties agree to maintain confidentiality of proprietary or sensitive information disclosed during the course of the programme, except where disclosure is required by law. AI Architects may share anonymised case studies or client wins in its marketing with the Client’s consent.

  8. Intellectual Property
    Intellectual property created by the Client during the programme remains the Client’s property. Intellectual property belonging to AI Architects, including course material, systems, and processes, remains the property of AI Architect and must not be reproduced, resold, or claimed as the Client’s own.

  9. Non-Solicitation
    For the duration of the programme and for twelve (12) months thereafter, neither party will knowingly solicit employees or contractors of the other, except through publicly advertised roles.

  10. Restrictions on Competition
    During the programme and for six (6) months after completion, the Client must not market or sell an online programme that directly replicates AI Architect’s proprietary AI-lead generation framework. This does not restrict the Client from offering other consulting, marketing, or AI-enabled services.

  11. No Guarantee of Results
    AI Architect provides education, consulting, and implementation support. Results will vary depending on individual effort, industry factors, and external circumstances. No earnings or outcomes are guaranteed.

  12. Testimonials & Examples
    Any testimonials, case studies, or examples provided by AI Architects are for illustration purposes only and should not be interpreted as typical or guaranteed results.

  13. Limitation of Liability
    To the maximum extent permitted under Australian law, AI Architects shall not be liable for indirect, consequential, or special damages, loss of data, or loss of earnings. Liability under this Agreement is limited to the total fees paid by the Client.

  14. Content & Moderation
    Clients may be exposed to content shared by other participants. AI Architects does not accept responsibility for content posted by third parties but will moderate in good faith where issues are raised.

  15. Non-Disparagement
    Both parties agree not to publicly disparage the other in a way that could reasonably damage business reputation. This obligation survives termination of the Agreement.

  16. Indemnity
    The Client agrees to indemnify and hold harmless AI Architects, its officers, employees, and contractors from any claims or liabilities arising from the Client’s use of services or breach of these Terms.

  17. Governing Law
    This Agreement is governed by the laws of Western Australia. Any disputes shall first be addressed in good faith discussions between the parties. If unresolved, disputes will be referred to arbitration or mediation in Perth, WA, in accordance with applicable Australian arbitration rules.

  18. Entire Agreement
    This document represents the entire agreement between the parties and supersedes all prior discussions. Amendments must be in writing and signed by both parties. Failure to enforce any clause does not waive rights under this Agreement.